Virtually everything you see, touch, and interact with every minute, of every day, is insured. Highwing is building the infrastructure and insurance data analytics platform that will connect and transform the industry. We’re assembling a network of brokers, technologists, carriers, and partners to shape a simpler, more transparent future in commercial insurance. If you like the sound of this, let’s talk.
Building a successful enterprise is a team effort; however, it is important to distinguish a team dynamic from a family dynamic. Teams thrive on unwavering support, respect, and openness, but not unconditional acceptance. Talented jerks have no place on a great team. We consistently challenge each other to improve every day, not only with respect but with uncommon positivity.
We believe extreme autonomy is valuable in not only maintaining happy, productive people, but also in building impactful, innovative products. In short, we don’t all swarm to the ball. We hire intelligent, diligent, passionate people who are capable of operating in large, sometimes ambiguous problem spaces with a great deal of freedom and decision-making authority. In exchange, we expect everyone to dig in, learn deeply about the space, and take initiative every day.
Our technology, our industry, and our clients are always in a constant state of flux. We must regularly evolve with them, or we will quickly fall behind. That’s why we are dedicated to practicing “Kaizen,” the Japanese concept of continuous improvement. This means we are, above all, a learning culture. We approach every problem with a beginner’s mind. We look to improve every part of what we do, every day – from our product to our process and beyond. We always strive to give and receive feedback, even when it is difficult. And we allocate time specifically for learning and reflection, so we can avoid our failures and replicate our successes.
We believe the best way to give people a stake in the business is to give them full visibility into it. That’s why we share everything transparently, from ongoing client meetings and project statuses to project financials. This allows everyone to see the work they’re doing and understand how that work ladders up, connects, and impacts the business. This complete context enables better collaboration, more autonomy, and faster improvement.
We believe great managers should act as resources, not gatekeepers. We keep the organizational hierarchy minimal and use it only as a way to help people achieve their maximum potential. This semi “flat” culture allows anyone in the organization to not only bring radical ideas to the table but also to pursue them fully, without bureaucratic barriers in the way.
Kindness doesn’t simply mean being nice. And doesn’t mean avoiding constructive conflict. Kindness to us means challenging ideas with positive intent. It means being intentional, honest, and generous with the way we treat one another, our partners, our clients, and the world. We are hell-bent on building an uncommonly positive and forthright culture, because we believe this form of kindness has the power to transform our work, our business, and our industry.